Welcome to Next Door Roofing! We are committed to protecting your privacy and ensuring your experience with us is secure, transparent, and enjoyable. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with us.
1. Information We Collect
To provide our roofing services and maintain a strong relationship with our clients, we may collect and process the following types of information:
- Personal Information: Includes your name, address, contact details (such as email and phone number), and any additional information you provide when requesting a service.
- Payment Information: When making payments for our services, we may collect payment details; however, we use secure third-party payment processors who handle sensitive payment information.
- Technical Information: This may include IP addresses, browser type, and device details collected through our website or other digital tools to improve your online experience and website functionality.
Next Door Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions
By submitting this form and signing up for texts, you consent to receive text messages from Next Door Roofing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Condition
2. How We Use Your Information
Next Door Roofing uses your information to:
- Provide, maintain, and improve our services, including responding to inquiries and scheduling inspections or repairs.
- Process payments and provide customer support.
- Communicate about updates, offers, and relevant roofing information.
- Analyze website usage to enhance our online presence and your browsing experience.
3. Sharing and Disclosure of Information
We respect your privacy and do not sell, trade, or otherwise transfer your information to outside parties, except:
- Service Providers: Third-party providers that assist us in operations, such as payment processors, maintenance contractors, or marketing consultants, under confidentiality agreements.
- Legal Requirements: To comply with legal obligations, enforce our terms, or protect the rights and safety of our business and customers.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or misuse. Despite our best efforts, no online system is entirely secure. Therefore, we cannot guarantee absolute security, but we continually work to improve our safeguards.
5. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access and review the personal information we hold about you.
- Request corrections or updates to your information.
- Request deletion of your data where legally applicable.
- Opt-out of marketing communications by following the unsubscribe link in emails or contacting us directly.
6. Terms and Conditions
Next Door Roofing will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” They will also be informed that their phone number will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions
By submitting this form and signing up for texts, you consent to receive text messages from Next Door Roofing at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent. Reply HELP for help. Information will not be shared with third parties for marketing or promotional purposes. Privacy Policy & Terms & Conditions.
7. Changes to this Privacy Policy
Next Door Roofing may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the revised policy with the effective date on our website, so please review it periodically.
8. Contact Us
For questions, concerns, or requests related to your privacy, please contact us at:
Next Door Roofing
